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Introduction
As the world develops a more skill based orientation in learning and management, it is important to embrace the skills that improve working capacities and efficiency and help in creating effective workplace cultures. The certificate course in People & Stakeholder Management Skills will enable participants to become change leaders in their organizations through a concentrated focus on professional and soft skills development.
Objectives
The objectives of the course are to enable participants to:
- recognize the drivers of organizational change
- analyze key skills that make self and organizations more professional
- examine personal attributes for the development of soft skills
- become change leaders in their organizations
Modular Approach
- There are 6 modules offered in this certificate course on People & Stakeholder Management Skills
- The modules will follow a more hands-on approach through sharing of case studies, authentic examples and collaborative work models
Who can attend?
Entry level and mid- career professionals
Total modules: 6
Duration of module:
3 hours
Total Duration of Certificate Course: 18 hours
Course Price:
Individual: 30,000
Organization: 37,500 per person (Inclusive of all taxes)
Schedule of Sessions
| Modules | Topics | Date | Days | Time |
| 1 | Key skills for emerging leaders | 11th May | Thursday | 3:00pm – 6:00pm |
| 2 | Personal supervision and workforce management | 12th May | Friday | 3:00pm – 6:00pm |
| 3 | Mindfulness and time management | 13th May | Saturday | 10:00am – 1:00pm |
| 4 | Using emotional intelligence for conflict resolution | 18th May | Thursday | 3:00pm – 6:00pm |
| 5 | Creating positive work culture | 19th May | Friday | 3.00 pm – 6.00pm |
| 6 | Developing effective communication Skills | 20th May | Saturday | 10:00am – 1:00pm |
Learning Outcomes and Description
| No. | Titles | Duration | Learning Outcomes | Description |
| 1 | Key skills for emerging leaders | 3 hours |
|
Developing able leaders is vital for the growth and sustainability of organizations. The module will help participants analyze vital leadership attributes and make them examine their own leadership styles against the backdrop of various leadership models practiced at large. It will also help them develop attributes necessary for a democratic workplace culture. The module will also stress the importance of human behavior, emotions and other skills that are crucial determinants in shaping effective and efficient leadership. |
| 2 | Personal supervision and workforce management | 3 hours |
|
Effective team management leads to the development of a professional workplace ethics and is reflective of a cohesive workplace ambience. The module will apprise participants about the strategies to develop a strong team for effective productivity. It will also highlight the crucial role a team leader plays in team management and conflict resolution. |
| 3 | Mindfulness and Time management | 3 hours |
|
Time management is an effective tool to increase workplace productivity. The module will enable participants to reflect on and enhance key skills such as planning ahead, meeting deadlines, prioritizing tasks, multitasking, managing resources effectively for effective time management and better organizational output. |
| 4 | Using emotional intelligence for conflict resolution | 3 hours |
|
Conflict management and negotiation are the processes of removing cognitive barriers to agreement. The module will highlight the social conflicts and seek solutions to address them by using emotional intelligence. It will also apprise the participants about skills and strategies that help in managing conflicts. |
| 5 | Creating positive work culture | 3 hours |
|
Positive workplace attitudes and behaviours are essential for the successful running of organizations. The module will evaluate the essential processes that develop positive attitudes and regulate high performance at work places. Furthermore, it will stress the need to focus on professional attitudes as determinants of a radiant organizational culture. |
| 6 | Developing effective communication skills | 3 hours |
|
Communication is an important skill for successful business correspondence. The module will outline the essential skills for effective communication and make participants analyze the processes involved in professional communication. It will also enable them to practice various genres of professional communication. |
