Introduction
As the world develops a more skill based orientation in learning and management, it is important to embrace the skills that improve working capacities and efficiency and help in creating effective workplace cultures. The certificate course in People Management Skills will enable participants to become change leaders in their organizations through a concentrated focus on professional and soft skills development.
Objectives
The objectives of the course are to enable participants to:
- recognize the drivers of organizational change
- analyze key skills that make self and organizations more professional
- examine personal attributes for the development of soft skills
- become change leaders in their organizations
Modular Approach
- There are 12 modules offered in this certificate course on People Management Skills
- The modules offered in the certificate course can be taken as stand-alone workshops as well
- The participants will have the choice to complete all modules in one go or take them incrementally.
- The modules will follow a more hands-on approach through sharing of case studies, authentic examples and collaborative work models
Who can attend?
Entry level and mid- career professionals
Total modules: 13
Duration of each module
2 days
14 hours ( 7 hours each day)
No. |
Titles |
Duration |
Learning Outcomes |
Description |
1 |
Leadership Skills |
7 x 2= 14 hours |
|
Developing able leaders is vital for the growth and sustainability of organizations. The module will help participants analyze vital leadership attributes and make them examine their own leadership styles against the backdrop of various leadership models practiced at large. It will also help them develop attributes necessary for a democratic workplace culture. The module will also stress the importance of human behavior, emotions and other skills that are crucial determinants in shaping effective and efficient leadership. |
2 |
Self-motivation & goal achievement |
7 x2=14 hours |
|
Self-motivation helps professionals to sustain themselves despite setbacks and seek new opportunities. Moreover, Self-motivation and goal setting are important contributors in developing task efficiency. The module will discuss ways of increasing workplace productivity through self-motivation and effective goal setting. It will also discuss practices that increase the ability to stay on task and improve performance. |
3 |
Team management |
7 x2=14 hours |
|
Effective team management leads to the development of a professional workplace ethos and is reflective of a cohesive workplace ambience. The module will apprise participants about the strategies to develop a strong team for effective productivity. It will also highlight the crucial role a team leader plays in team management and conflict resolution. |
4 |
Critical thinking and problem-solving skills |
7 x2=14 hours |
. |
Critical thinking and problem solving are key 21st century skills that help to creatively assess, reinterpret and analyze everyday matters. The module will enable participants to analyze the key features of critical thinking and help them overcome barriers that inhibit thought processes. It will also outlay certain techniques to critically think and problem solve for better workplace productivity. |
5 |
Positive workplace attitude |
7 x2=14 hours |
|
Positive workplace attitudes and behaviours are essential for the successful running of organizations. The module will evaluate the essential processes that develop positive attitudes and regulate high performance at work places. Furthermore, it will stress the need to focus on professional attitudes as determinants of a radiant organizational culture. |
7 |
Personal and time management |
7 x2=14 hours |
|
Time management is an effective tool to increase workplace productivity. The module will enable participants to reflect on and enhance key skills such as planning ahead, meeting deadlines, prioritizing tasks, multitasking, managing resources effectively for effective time management and better organizational output. |
8 |
Stress management |
7 x2=14 hours |
|
Stress and anxiety reduce workplace efficiency and reduce control over self. This module will focus on the attributes of a healthy mind. Also, it will enable participants to identify stress triggers and help them identify strategies that will encourage them to manage stress and anxiety in personal and professional lives. |
9 |
Written Communication skills |
7 x2=14 hours |
|
Communication is an important skill for successful business correspondence. The module will outline the essential skills for effective communication and make participants analyze the processes involved in professional communication. It will also enable them to practice various genres of professional communication. |
10 |
Oral and Presentation skills |
7 x2=14 hours |
|
Audience engagement, use of helpful audio-visual aids combined with good oral communication skills are a few requirements of professional presentations. This module is designed to develop and enhance the skills necessary for making effective presentations. They will ascertain key ingredients in making useful and engaging presentations and plan, prepare, deliver presentations for practice. |
11 |
Conflict management skills |
7 x2=14 hours |
|
Conflict management and negotiation are the processes of removing cognitive barriers to agreement. The module will highlight the social conflicts and seek solutions to address them. It will also apprise the participants about skills and strategies that help in managing conflicts. |
12 |
Social-emotional skills |
7 x2=14 hours |
|
When professionals practice and model mindfulness, positive thinking and social-emotional learning (SEL), they are better able to cope up with their own needs and as a consequence respond well to the needs around them. This module will raise the importance of a work culture where social-emotional traits are integrated in the routine professional operations. It will also provide the opportunity for participants to analyze traits necessary for maintaining high quality social relationship skills |
13 |
Mentoring |
7 x2=14 hours |
|
Mentorship at workplace accelerates the personal and professional development of employees. The module will highlight the necessity of abler and experienced mentors at workplaces who can guide and advise young and inexperienced mentees in professional matters and look after their professional growth. The module will also help in making participants analyze the crucial role of mentors in grooming young professionals and creating a positive work culture. |